What if the machine doesn’t dispense my item?
Don’t worry! While our machines use advanced sensors to ensure successful dispensing, occasional glitches can happen. If your item gets stuck, please email us a photo or video of the machine and the stuck item at rosiecatnails@gmail.com, or send us a message via our official Instagram DMs @rosiecatnails_official. Our team will review the issue and either issue a refund or remotely vend a replacement set.
Payment
Do your machines take cash or card?
Our RosieCat machines are “cashless” for your convenience. We accept all major credit cards, Apple Pay, Google Pay, and contactless payments.
Product Information
Can I buy your press-ons online?
At the moment, our press-on nails are not available for online purchase. We sell exclusively through our in-person vending machine locations, where you can shop RosieCat nails instantly and hassle-free.
What is included in a RosieCat nail set?
Each box is a complete “Manicure in a Box.” You’ll receive:
- Your premium nail set (10 nails)
- Professional-strength nail glue
- Adhesive tabs for flexible wear
- A mini nail file, cuticle pusher, and alcohol prep pad.
How long do your press-ons last?
Our press-ons can last 1-3 weeks using nail glue. If you prefer to change your look often, our adhesive tabs allow for 1–3 days of wear.
NOTE THAT THESE ESTIMATES CAN VARY DEPENDING ON INDIVIDUAL LIFESTYLE FACTORS AND WHETHER THE CORRECT TECHNIQUE WAS USED DURING APPLICATION.
Are RosieCat Nails reusable?
Yes! If you use the adhesive tabs, you can simply peel them off and store the nails for your next use. TO REMOVE EXCESS GLUE FROM THE PRESS-ON, GENTLY USE THE INCLUDED NAIL FILE TO BUFF OFF THE GLUE. FOLLOW THE PROVIDED INSTRUCTIONS FOR Removing PRESS-ONS on OUR TUTORIAL page.
How do I know what size to buy?
Every RosieCat vending machine features a Size Guide on the touchscreen display monitor. Most of our sets include a wide range of sizes to ensure a perfect fit for every finger!
How much do Rosiecatnails cost?
Prices vary by the complexity of the art and the specific machine location.
Collaboration & Locations
Where can I find a RosieCat machine?
We are currently expanding! Our flagship machines can be found at CoCo Bubble Tea Back Bay locations. Check our [Locations Page] for a map of a boutique near you.
I love the CoCo Bubble Tea nails! Are they limited edition?
Our collaboration sets are highly popular and produced in limited batches. If you see them in the machine, grab them before they’re gone!
